000 01854nac a22002771u 4500
010 _a 2004019153
020 _a076561412X (hardcover : alk. paper)
082 0 0 _a658.3
_bGAR
090 _c9396
_d9396
100 _aGargiulo, Terrence L.,
245 1 4 _aThe strategic use of stories in organizational communication and learning /
_cTerrence L. Gargiulo.
260 _aArmonk, N.Y. :
_bM.E. Sharpe :c2005.
_cc2005.
300 _axiii, 252 p. :
_bill. ;
_c24 cm.
500 _aDistributer: Al-Ahram.
504 _aIncludes bibliographical references (p. 237-241) and index.
505 0 _aFrameworks: Introduction -- A working model of stories -- Organizational communication-broadcasting signals -- Case study- Dreyer's Ice Cream -- Organizational learning-building bridges -- Case studies-DTE Energy & Jeff Bukantz -- Interviews: Introduction to the interviews -- Interview with Bernice Moore-CTB/McGraw Hill -- Interview with Robert Kraska-DTE Energy -- Interview with Sherrie Cornett-Dreyer's Ice Cream -- Interview with Marty Fischer-Starbucks Coffee -- Interview with Father Marus-Woodside Priory School -- Competency map: Introduction to the competency map -- The core -- Process ring -- Interaction ring -- Summary -- Appendix -- Appendix A-Folk tale illustrating principles of active listening.
511 _aCatalogued By: Mahitab.
650 0 _aCommunication in organizations.
650 0 _aOrganizational learning.
650 0 _aStorytelling
_xSocial aspects.
650 0 _aStorytelling
_xPsychological aspects.
650 0 _aExecutives
_zUnited States
_xInterviews.
856 4 1 _3Table of contents
_uhttp://www.loc.gov/catdir/toc/ecip0421/2004019153.html
942 _cBB
_k658.3GAR
952 _3inv2011
_w2008-05-06
_p000011446
_v187.20
_r2012-03-05
_40
_00
_u11547
_bMAIN
_m1
_10
_o658.3GAR
_d0006-05-08
_70
_cMAIN
_yBB
_s2012-01-16
_l2
_aMAIN
999 _c9396
_d9396