| 000 | 00824nac a22002535a 4500 | ||
|---|---|---|---|
| 008 | 150818b2005 enka|||| |||| 001 0 eng d | ||
| 010 | _a2005040020 | ||
| 020 | _a027368177X | ||
| 020 | _a9780273681779 | ||
| 040 |
_aEG-ScBUE _beng _cEG-ScBUE |
||
| 082 | 0 | 0 |
_a658.812 _bPEE _222 |
| 100 | 1 |
_aPeelen, Ed. _938257 |
|
| 245 | 1 | 0 |
_aCustomer relationship management / _cEd Peelen. |
| 260 |
_aHarlow, Essex : _bFT Prentice Hall / Pearson Education Limited, _cc.2005. |
||
| 300 |
_axvi, 433 p. : _bill. ; _c25 cm. |
||
| 500 | _aIndex : p. 422-433. | ||
| 504 | _aIncludes bibliographical references. | ||
| 590 | _adoha Reviewed by: Wessam | ||
| 650 | 0 |
_aCustomer relations _xManagement. _2BUEsh _936922 |
|
| 651 | _2BUEsh | ||
| 653 | _bBUSADM | ||
| 655 |
_vreading book _934232 |
||
| 942 |
_cBB _k658.812 PEE _2ddc |
||
| 999 |
_c8893 _d1083 |
||