000 00763nac a22002171u 4500
008 100922t xxu||||| |||| 00| 0 eng d
010 _a99039159
020 _a0007134446
035 _a(DLC) 99039159
082 0 0 _a658.403
_bBER
_222
100 _aBerson, Alex.
_919690
245 1 0 _aBuilding Data Mining Applications for CRM /
_cAlex Berson, Stephen Smith, Kurt Thearling.
260 _aNew York :
_bMcGraw-Hill,
_cc2000.
300 _axxvii, 510 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. [495]-499) and index.
650 0 _aData mining.
_919691
650 0 _aDecision support systems.
_919692
700 1 _aSmith, Stephen,
_d1953-
_919693
700 1 _aThearling, Kurt.
_919694
942 _cBB
_k658.403 BER
_2ddc
999 _c660
_d660