000 00711nac a22001931u 4500
010 _a 91042817
020 _a013284902X
082 0 0 _a658.562
_bB2181
090 _c5091
_d5091
100 _aBank, John.
245 1 4 _aThe essence of total quality management /
_cJohn Bank.
260 _aNew York :
_bPrentice Hall,1992
_c1992.
300 _axviii, 203 p. :
_bill. ;
_c23 cm.
440 4 _aThe essence of management series
504 _aIncludes bibliographical references and index.
650 0 _aTotal quality management.
942 _cNB
_k658.562B2181
952 _w2007-10-16
_p000006221
_r2007-10-16
_40
_00
_u6456
_bMAIN
_10
_o658.562 BAN
_d2016-10-07
_70
_cMAIN
_yNB
_aMAIN
999 _c5091
_d5091