000 02386nam a22002775a 4500
001 ssj0001141682
003 OSt
005 20161130153038.0
008 131230s2014 nyua frb 001 2 eng d
020 _a9781606496169
040 _aBIP US
_dWaSeSS
_dEG-ScBUE
_beng
082 0 4 _a658.47
_222
_bBON
100 1 _aLe Bon, Gustave,
_941504
_d1841-1931
245 1 0 _aCompetitive intelligence and the sales force :
_hhow to gain market leadership through competitive intelligence /
_bJoël Le Bon.
260 _aNew York :
_bBusiness Expert Press,
_c2014.
300 _axxi, 123 p. :
_cill. ;
_b24cm.
490 0 _aSelling and sales force management collection
500 _aIndex : p. [121]-123.
504 _aBibliography : p. [117]-119.
506 _aAvailable on campus and off campus with authorized login.
520 8 _aAnnotation
_bBecause of their daily presence in the field and favored relationships with their customers, salespeople are the eyes and ears of their companies. In the new economic war, managers cannot take the chance of not being fully aware of the way they could be threatened by the competition. Yet, organizations face great difficulties to stimulate salespeople's collection and dissemination of competitive intelligence, and to manage market-based intelligence efficiently. This book aims to assist sales and marketing managers in facing such challenges while providing them with action-oriented answers to the following key questions: What kind of information salespeople should collect from the field and how to transform such information into intelligence? How to improve salespeople's competitive intelligence collection and exploitation skills? How to enhance the sales force's commitment to competitive intelligence activities? How to manage and distill market-based intelligence throughout the organization and maintain market leadership? And, how to approach the ethical aspects of competitive intelligence and remain protected against competitors' competitive intelligence activities? By leveraging the latest research, practitioners' interviews, companies' best practices, along with practical tools and guidelines, this book help organizations achieve their market-orientation strategy and maintain a sustainable competitive edge.
650 7 _aCommerce.
_2BUEsh
_931817
651 _2BUEsh
653 _bBUSADM
_cNovember2016
942 _2ddc
999 _c23403
_d23375