000 | 00811cam a22002535a 4500 | ||
---|---|---|---|
001 | ssj0001141686 | ||
005 | 20161130150154.0 | ||
008 | 140204s2014 nyua frb 001 2 eng d | ||
020 | _a9781606496961 | ||
040 |
_aBIP US _dWaSeSS _beng _dEG-ScBUE |
||
082 | 0 | 4 |
_a658.812 _222 _bTAN |
100 | 1 |
_aTanner, John F. _911695 |
|
245 | 1 | 0 |
_aDynamic customer strategy : _btoday's CRM / _cJohn F. Tanner. |
250 | _a1st ed. | ||
260 |
_aNew York : _bBusiness Expert Press, _c2014. |
||
300 |
_a156 p. : _cill. ; _b24 cm. |
||
490 | 0 | _aMarketing strategy collection. | |
500 | _aIndex : p. [151]-156. | ||
504 | _aBibliography : p. [149]-150. | ||
650 | 7 |
_aCustomer relations _xManagement. _2BUEsh _936922 |
|
650 | 7 |
_aDatabase management. _2BUEsh _911309 |
|
653 |
_bBUSADM _cNovember2016 |
||
942 | _2ddc | ||
999 |
_c23401 _d23373 |