000			02537cam a22003615a 4500
001			17726431
005			20161023124336.0
008			130506t2013 ilua frb 001 0 eng d
010			_a 2013011593
020			_a9781555709082 (alk. paper)
040			_aDLC _beng _cDLC _dDLC _dEG-ScBUE
043			_an-us---
082	0	4	_a020.14 _bROS _222
100	1		_aRoss, Catherine Sheldrick.
245	1	0	_aCommunicating professionally : _ba how-to-do-it manual / _cCatherine Sheldrick Ross & Kirsti Nilsen.
246	3	3	_aCommunicating professionally : a how-to-do-it manual for librarians
250			_a3rd ed.
260			_aChicago : _bNeal-Schuman / the American Library Associationm, _cc.2013.
300			_axxiii, 445 p. : _bill. ; _c28 cm.
490	0		_aHow-to-do-it manuals for librarians
504			_aIncludes bibliographical references and index.
505	0		_aNonverbal behavior -- Listening -- Speaking -- Writing -- Integration : putting it all together -- Applications : speaking one-to-one -- Applications : working in groups -- Making presentations -- Producing texts -- Training others in communication skills.
520			_aThis updated and expanded version of the training guide Booklist called "one of the most valuable professional publications to come off the presses in a long time" is completely revised with new sections outlining the opportunities offered by contemporary communication media. This third edition incorporates updated and expanded references with more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general. Ross, together with new co-author Nilsen, has maintained and updated sections on Mastering individual skills, Sensitivity to cultural, ethnic, and linguistic issues, Communicating with current technology using presentation software Practical tips and skills training exercises, examples of common library situations, interesting research facts, a special section on support staff, and references to other sources are listed throughout this practical guide.
650		0	_aCommunication in library administration _zUnited States. _2BUEsh
650		0	_aCommunication in library science _zUnited States. _2BUEsh
650		0	_aLibrary records _zUnited States. _2BUEsh
650		0	_aLibrary science _zUnited States _xAuthorship. _2BUEsh
651			_2BUEsh
653			_bGGEN _cOctober2016
655			_vReading book _934232
700	1		_aNilsen, Kirsti.
942			_2ddc
999			_c22782 _d22754