000			01347cam a22003015a 4500
001			17375254
005			20160119111829.0
008			120706t2013 nyua frb 001 0 eng d
010			_a 2012027292
020			_a9780071793001 (pbk. : acidfree paper)
020			_a0071793003 (pbk. : acidfree paper)
020			_a9780071793018 (eISBN)
040			_aDLC _beng _cDLC _dDLC _dEG-ScBUE
082	0	4	_a658.85019 _bBOW _222
100	1		_aBowden, Mark, _d1970- _938358
245	1	0	_aWinning body language for sales professionals : _bcontrol the conversation and connect with your customer--without saying a word / _cMark Bowden, Andrew Ford.
260			_aNew York : _bMcGraw-Hill, _cc.2013.
300			_axxiv, 276 p. : _bill. ; _c23 cm.
500			_aIndex : p. 265-276.
504			_aBibliography : p. 261-264.
505	0		_aPrimary impressions -- Winning trust with a wave of your hand -- Types and territory -- A tribal bazaar -- Realizing relationships in sales -- Opening and closing acts -- The complex sale -- C-suite selling -- Fire and ice -- Sales intelligence -- Coaching a racehorse.
650		7	_aSelling _xPsychological aspects. _2BUEsh _939081
650		7	_aBody language. _2BUEsh _94722
651			_2BUEsh
653			_bBUSADM _cAugust2015 _cJanuary2016
700	1		_aFord, Andrew _q(Andrew Michael)
942			_2ddc _k658.85019 BOW
999			_c20540 _d20512