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| 020 | _a0132283816 (pbk.) | ||
| 035 | _a(OCoLC)ocm70126815 | ||
| 082 | _a338.4791 | ||
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_c2050 _d2050 |
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| 100 | _a20080729 | ||
| 245 | 0 | 0 |
_aNRAEF ManageFirst customer service : _bcompetency guide / _cNational Restaurant Association, Educational Foundation. |
| 246 | 3 | 0 |
_aCustomer service : _bcompetency guide |
| 260 |
_aUpper Saddle River, N.J. : _bPearson, Prentice Hall,2007 _c2007. |
||
| 300 |
_ax, 100 p. : _bcol. ill. ; _c28 cm. |
||
| 440 | 0 | _aNRAEF ManageFirst program | |
| 500 | _a"A foundation topic of the NRAEF Certificate program"--Cover. | ||
| 500 | _aIncludes Index. | ||
| 650 | 0 |
_aHospitality industry _xCustomer services. |
|
| 710 | 2 | _aEducational Foundation (National Restaurant Association) | |
| 942 |
_cBB _k338.4791 |
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| 952 |
_3inv2010 _w2007-02-08 _p000002281 _r2010-07-25 _40 _00 _u2754 _bMAIN _10 _o338.4791 NRA _d2008-02-07 _70 _cMAIN _yBB _aMAIN |
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_c2050 _d2050 |
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