000 02469pam a2200361 a 4500
001 2067303
005 20060126105423.0
008 940128s1994 enka b 001 0 eng
010 _a 94004289
020 _a9780077116279
040 _aDLC
_cDLC
_dDLC
050 0 0 _aHF5415.13
_b.P3242 1994
082 0 0 _a658.8
_222
_bPAL
100 1 _aPalmer, Adrian.
_911684
245 1 0 _aPrinciples of Services Marketing /
_cAdrian Palmer.
250 _a5th ed.
260 _aLondon ;
_aNew York :
_bMcGraw-Hill, 2008
_cc.2008.
300 _axvi, 606 p. :
_bill. ;
_c24 cm.
500 _aIncludes Index.
504 _aIncludes bibliographical references (p. [331]-340) and index.
650 0 _aMarketing
_xManagement.
_911685
650 0 _aService industries
_xMarketing.
_911686
942 _2ddc
_cNB
952 _w2010-02-22
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_70
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952 _3inv2010
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_o658.8 PAL
_d2010-03-02
_8Baccah
_70
_cLIB1
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_yBB
_s2012-03-12
_l5
_aMAIN
999 _c13461
_d13461
952 _3inv2010
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_s2011-04-21
_l5
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952 _3inv2010
_w2010-03-15
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952 _w2010-03-15
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_aMAIN
952 _3inv2010
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952 _3inv2010
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952 _3inv2010
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_l5
_aMAIN