| 000 | 01057cam a22002654a 4500 | ||
|---|---|---|---|
| 001 | 12604603 | ||
| 005 | 20020826151042.0 | ||
| 008 | 011130s2002 njua 001 0 eng | ||
| 010 | _a2001059140 | ||
| 020 | _a013008851X (pbk.) | ||
| 040 |
_aDLC _cDLC _dDLC |
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| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.G65 2002 |
| 082 | 0 | 0 |
_a658.812 _221 _bGOL |
| 100 | 1 |
_aGoldenberg, Barton J. _96917 |
|
| 245 | 1 | 0 |
_aCRM Automation / _cBarton J. Goldenberg. |
| 260 |
_aUpper Saddle River, NJ : _bPrentice Hall PTR, _cc2002. |
||
| 300 |
_axxiv, 294 p. : _bill. ; _c24 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aCustomer relations _xMarketing. _96918 |
|
| 650 | 0 |
_aCustomer relations _xData processing. _96919 |
|
| 942 |
_2ddc _cBB |
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| 999 |
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| 952 |
_w2009-06-25 _p000016910 _r2010-01-12 _40 _epurchase _00 _u17546 _bMAIN _m1 _10 _o658.812 GOL _d2009-06-25 _8Alef-Baa _70 _cLIB1 _2ddc _g150.00 _yBB _s2009-12-10 _l1 _aMAIN |
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