000			01689cam a22003494a 4500
090			_c0
001			12231866
005			20040621182029.0
008			001115s2001 nyua b 001 0 eng
010			_a00068495
020			_a0471392405 (pbk. : alk. paper)
040			_aDLC _cDLC _dDLC
042			_apcc
050	0	0	_aTK5105.5 _b.T473 2001
082	0	0	_a004.678 _221 _bTER
100	1		_aTerplan, Kornel.
245	1	0	_aOSS Essentials : _bSupport System Solutions for Service Providers / _cKornel Terplan.
260			_aNew York : _bJohn Wiley & sons, Inc. _cc2001.
300			_axiii, 610 p. : _bill. ; _c24 cm.
500			_a"Wiley Computer Publishing."
504			_aIncludes bibliographical references (p. 573-575) and index.
650		0	_aComputer networks _xManagement.
650		0	_aInternet service providers.
650		0	_aComputer technical support _xData processing.
650		0	_aSupport services (Management) _xData processing.
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/bios/wiley042/00068495.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/description/wiley035/00068495.html
856	4		_3Table of Contents _uhttp://www.loc.gov/catdir/toc/onix06/00068495.html
942			_2ddc _cBB
999			_c10688 _d10688
952			_w2009-02-04 _p000014677 _r2009-02-04 _40 _epurchase _00 _u15292 _bMAIN _10 _o004.678 TER _d2009-02-04 _8Alahram _h6488 _70 _cLIB1 _2ddc _g247.50 _yBB _aMAIN