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The customer service workbook / Neville Lake & Kristin Hickey. by
  • Lake, Neville
  • Hickey, Kristin
  • Institute of Directors
Series: The Sunday Times business enterprise guide
Material type: Text Text
Publication details: London : Kogan Page,2002 2002
Online access:
Availability: Items available for loan: Central Library (1)Call number: 658.812 LAK.

The handbook of business security : a practical guide to managing the security risk / Keith Hearnden and Alec Moore by
  • Hearnden, Keith
  • Moore, Alec
  • Institute of Directors
Edition: 2nd ed
Material type: Text Text
Publication details: London : Kogan Page, 1999. 1999
Availability: Items available for loan: Central Library (1)Call number: 658.47 HEA.

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