Winning body language for sales professionals : control the conversation and connect with your customer--without saying a word / Mark Bowden, Andrew Ford.
Material type: TextPublication details: New York : McGraw-Hill, c.2013.Description: xxiv, 276 p. : ill. ; 23 cmISBN:- 9780071793001 (pbk. : acidfree paper)
- 0071793003 (pbk. : acidfree paper)
- 9780071793018 (eISBN)
- 658.85019 BOW 22
Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|
Book - Borrowing | Central Library First floor | Baccah | 658.85019 BOW (Browse shelf(Opens below)) | 21758 | Available | 000039695 |
Index : p. 265-276.
Bibliography : p. 261-264.
Primary impressions -- Winning trust with a wave of your hand -- Types and territory -- A tribal bazaar -- Realizing relationships in sales -- Opening and closing acts -- The complex sale -- C-suite selling -- Fire and ice -- Sales intelligence -- Coaching a racehorse.
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