Best practices in customer service / edited by Ron Zemke and John A. Woods.
Material type: TextPublication details: Amherst, Mass. : HRD Press ; New York, N.Y. : AMACOM,1999 c1999.Edition: 1st AMACOM ed. 1999Description: xvii, 414 p. : ill. ; 28 cmISBN:- 0814470289 :
- 658.812 BES
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Book - Borrowing | Central Library First floor | 658.812BES (Browse shelf(Opens below)) | Available | 000011488 |
Total holds: 0
Distributer: Al-Ahram
Includes bibliographical references.
Catalogued by: Sara
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