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		Marketing, sales and customer service : understanding the theory and practice of selling through service / Charley Watkins. by Watkins, Charley Institute of Financial Services (Great Britain) Material type: Text Publication details: Canterbury : Institute of Financial Services, 1999 Other title: Marketing, sales & customer service Availability: Items available for loan: Central Library (1)Call number: 658.8 WAT. Log in to add tags Add to cart (remove)
		NRAEF ManageFirst customer service : competency guide / National Restaurant Association, Educational Foundation. by 20080729 Educational Foundation (National Restaurant Association) Series: NRAEF ManageFirst program Material type: Text Publication details: Upper Saddle River, N.J. : Pearson, Prentice Hall,2007 2007 Other title: Customer service : competency guide Availability: Items available for loan: Central Library (1)Call number: 338.4791 NRA. Log in to add tags Add to cart (remove)
		Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher Wirtz, Jochen Edition: 6th ed. Material type: Text Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall,2007 2007 Online access: Table of contents only Availability: Items available for loan: Central Library (1)Call number: 658.8 LOV. Log in to add tags Add to cart (remove)
		Branded customer service : the new competitive edge / Janelle Barlow and Paul Stewart. by Barlow, Janelle Stewart, Paul, 1966- Edition: 1st ed. Material type: Text Publication details: San Francisco, CA : Berrett-Koehler,2004 2004 Availability: Items available for loan: Central Library (1)Call number: 658.812 BAR. Log in to add tags Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 4th ed. Material type: Text Publication details: Boston : McGraw-Hill/Irwin,2006 2006 Online access: Publisher description Table of contents only Availability: Items available for loan: Central Library (1)Call number: 658.8 ZEI. Log in to add tags Add to cart (remove)
		The customer service workbook / Neville Lake & Kristin Hickey. by Lake, Neville Hickey, Kristin Institute of Directors Series: The Sunday Times business enterprise guide Material type: Text Publication details: London : Kogan Page,2002 2002 Online access: Publisher description Availability: Items available for loan: Central Library (1)Call number: 658.812 LAK. Log in to add tags Add to cart (remove)
		Supply chain management : strategy, planning, and operation strategy, planning, and operation / Sunil Chopra, Peter Meindl. by Chopra, Sunil Meindl, Peter, 1970- Edition: 2nd ed. Material type: Text Publication details: Upper Saddle River, N.J. : Prentice Hall, 2004 c2004 Online access: Table of contents Availability: Items available for loan: Central Library (1)Call number: 658.7 CHO. Log in to add tags Add to cart (remove)
		Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl. by Chopra, Sunil Meindl, Peter, 1970- Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, c2007 Online access: Table of contents only Availability: Items available for loan: Central Library (1)Call number: 658.7 CHO. Log in to add tags Add to cart (remove)
		Service marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham. by Rust, Roland T Zahorik, Anthony J Keiningham, Timothy L Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : HarperCollins College Publishers,1996 c1996 Availability: Items available for loan: Central Library (1)Call number: 658.8RUS. Items available for reference: Central Library: Not for loan (1)Call number: 658.8RUS. Log in to add tags Add to cart (remove)
		Measuring customer and service profitability : in the finance sector / Roger Connell by Connell, Roger Material type: Text Publication details: London : Chapman & Hall, 1995. 1995 Availability: Items available for loan: Central Library (1)Call number: 658.515 CON. Log in to add tags Add to cart (remove)
		Best practices in customer service / edited by Ron Zemke and John A. Woods. by 20080729 Zemke, Ron Woods, John A Edition: 1st AMACOM ed. 1999 Material type: Text Publication details: Amherst, Mass. : New York, N.Y. : HRD Press ; AMACOM,1999 c1999 Availability: Items available for loan: Central Library (1)Call number: 658.812BES. Log in to add tags Add to cart (remove)
		Services Marketing : Managing the Service Value Chain / Manfred Bruhn and Dominck Georgi. by Bruhn, Manfred Georgi, Dominck Material type: Text; Literary form: Not fiction Publication details: Harlow, England ; New York : Financial Times/Prentice Hall, 2006 2006 Availability: Items available for loan: Central Library (1)Call number: 658.8 BRU. Items available for reference: Central Library: Not for loan (1)Call number: 658.8 BRU. Log in to add tags Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th ed., International ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston : McGraw-Hill / Irwin, 2009 Availability: Items available for loan: Central Library (2)Call number: 658.8 ZEI, ... Items available for reference: Central Library: Not for loan (1)Call number: 658.8 ZEI. Log in to add tags Add to cart (remove)
		Customer Service : A Practical Approach / Elaine K. Harris. by Harris, Elaine K Edition: 5th ed. Material type: Text; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, 2010 c2010 Availability: Items available for loan: Central Library (1)Call number: 658.812 HAR. Log in to add tags Add to cart (remove)
		Customer Service : Skills for Success / Robert W. Lucas. by Lucas, Robert W Edition: 4th ed. Material type: Text; Literary form: Not fiction Publication details: Boston : McGraw-Hill, 2009 c2009 Online access: Publisher description Table of contents only Contributor biographical information Availability: Items available for loan: Central Library (1)Call number: 658.812 LUC. Log in to add tags Add to cart (remove)
		Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher Wirtz, Jochen Edition: 7th ed., Global ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Harlow : Pearson Education Limited, c.2011 Availability: Items available for loan: Central Library (4)Call number: 658.8 LOV, ... Items available for reference: Central Library: Not for loan (1)Call number: 658.8 LOV. Log in to add tags Add to cart (remove)
		No cover image available Customer Excellence HandBook : Farid Haddad. Elevate from Customer Satisfaction to Consumer Delight by Winning your Customers Minds & Hearts by Haddad, Farid Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cairo: Dar Al-Fikr Al-Arabi, 2009 Availability: Items available for loan: Central Library (4)Call number: 658.8 HAD, ... Items available for reference: Central Library: Not for loan (1)Call number: 658.8 HAD. Log in to add tags Add to cart (remove)
		Supply Chain Management : Strategy, Planning, and Operation / Sunil Chopra, Peter Meindl. by Chopra, Sunil, 1960- Meindl, Peter, 1970- Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Pearson, c2013 Availability: Items available for loan: Central Library (6)Call number: 658.7 CHO, ... Items available for reference: Central Library: Not for loan (1)Call number: 658.7 CHO. Not available: Central Library: Checked out (1). Log in to add tags Add to cart (remove)
		Retail financial services / Claire Bateson. by Bateson, Claire Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Global Professional, 2008 Availability: Items available for loan: Central Library (1)Call number: 331.110688 BAT. Log in to add tags Add to cart (remove)
		The world of customer service / Pattie Gibson. by Gibson-Odgers, Pattie Edition: 3rd ed. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Publication details: Mason, Ohio : South-Western Cengage Learning, c.2012 Availability: Items available for loan: Central Library (1)Call number: 658.812 GIB. Log in to add tags Add to cart (remove)

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Your search returned 30 results.