Communication skills for business professionals / Phillip Cenere ... [et al.]
Material type: TextPublication details: Port Melbourne : Cambridge University Press, c.2015.Edition: 1st edDescription: xxii, 433 p. : ill. (chiefly col.) ; 25 cmISBN:- 9781107656628
- 658.45 COM 22
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
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NB - Book (Non borrowing) | Central Library First floor | Baccah | 658.45 COM (Browse shelf(Opens below)) | Not for loan | 000042328 | ||
NB - Book (Non borrowing) | Central Library First floor | Baccah | 658.45 COM (Browse shelf(Opens below)) | Not for loan | 000042329 | ||
Book - Borrowing | Central Library First floor | Baccah | 658.45 COM (Browse shelf(Opens below)) | Available | 000042330 | ||
Book - Borrowing | Central Library First floor | Baccah | 658.45 COM (Browse shelf(Opens below)) | Available | 000042331 | ||
Book - Borrowing | Central Library First floor | Baccah | 658.45 COM (Browse shelf(Opens below)) | Available | 000042332 |
Record machine-generated from publisher information.
Includes bibliographical references and index.
Machine generated contents note: ch. 1 Introduction: communication in organisations -- Learning objectives -- Introduction -- The importance of communication in organisations -- Communication is about empowerment -- Employer expectations -- Employer perceptions -- Studying business communication skills -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 2 Organisations: structure and culture -- Learning objectives -- Introduction -- Definition of an organisation -- Organisational structures -- Formal organisations -- Informal organisations -- Summary of organisational structures -- Organisational communication -- Organisational culture -- Advanced section -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 3 Communication as a process -- Learning objectives -- Introduction -- Defining communication -- Process of communication -- Purpose/goal of communication.
Communication Skills for Business Professionals is a student-friendly introduction to the principles and practice of effective communication in the workplace. Engagingly written and full of real-life examples, it explains the key theories underpinning communication strategies and encourages students to consider how to apply them in a contemporary business environment.
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