TY - GEN AU - Stowell, Daniel M. TI - Sales, marketing, and continuous improvement: six best practices to achieve revenue growth and increase customer loyalty SN - 0787908576(alk. paper) U1 - 658.8 PY - 1997/// CY - San Francisco PB - Jossey-Bass Publishers,1997 KW - Corporate culture KW - Selling KW - Marketing KW - Teams in the workplace KW - Customer loyalty KW - Organizational change N1 - distributer Al-Ahram; Includes bibliographical references (p. 275-276) and index; The six best practices -- Manage for change -- Listen to customers -- Focus process -- Use teams -- Practice an open organization culture -- Apply technology; catalogued by: wessam UR - http://www.loc.gov/catdir/description/wiley036/96045846.html UR - http://www.loc.gov/catdir/toc/onix07/96045846.html UR - http://www.loc.gov/catdir/enhancements/fy0705/96045846-b.html ER -