TY - GEN AU - Humby, Clive. AU - Hunt,Terry AU - Phillips,Tim TI - Scoring points: how Tesco is winning customer loyalty SN - 074943578X U1 - 658.812 PY - 2004/// CY - Sterling, VA PB - Kogan Page,2004 KW - Tesco (Firm) KW - History KW - 20th century KW - Customer loyalty programs KW - Case studies N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/ecip048/2003018763.html ER -