TY - BOOK AU - StJohn,Burton AU - Pearson,Yvette E. TI - Crisis communication and crisis management: an ethical practice SN - 9781483316147 (pbk. : alk. paper) U1 - 363.348068 22 PY - 2017///] CY - Los Angeles PB - SAGE Publications KW - Communication in crisis management KW - BUEsh KW - Crisis management KW - COMAME KW - March2020 KW - Text book N1 - Includes bibliographical references and index N2 - The first text to introduce students to the fundamentals of crisis communication using an ethical approach ER -