TY - BOOK AU - Gitlow,Howard S. TI - A guide to lean six sigma management skills SN - 9781420084160 (cased) : U1 - 658.4013 22 PY - 2009/// CY - london;New york PB - CRC press KW - Six sigma (Quality control standard) KW - BUEsh KW - Total quality management KW - Organizational effectiveness KW - Job satisfaction KW - February2019 N1 - Formerly CIP; "An Auerbach book"--Cover; Includes bibliographical references and index ER -