TY - BOOK AU - Rust,Roland T. AU - Lemon,Katherine N. AU - Narayandas,Das TI - Customer Equity Management SN - 0131419293 U1 - 658.812 22 PY - 2005/// CY - Upper Saddle River PB - Pearson/Prentice Hall KW - Customer equity KW - Management KW - BUEsh KW - ENGGEN KW - August2015 N1 - Index : p. 541-552; Includes bibliographical references ER -