TY - BOOK AU - Boella,M.J. AU - Goss-Turner,Steven TI - Human resource management in the hospitality industry: a guide to best practice SN - 9780415632546 U1 - 647.940683 22 PY - 2013/// CY - London, New York PB - Routledge / Taylor & Francis Group KW - Hospitality industry KW - Personnel management KW - BUEsh KW - GGEN KW - May2018 N1 - Includes bibliographical references and index; Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics ER -