TY  - BOOK
AU  - Cenere,Phillip
TI  - Communication skills for business professionals
SN  - 9781107656628
U1  - 658.45 22
PY  - 2015///
CY  - Port Melbourne
PB  - Cambridge University Press
KW  - Communication in management
KW  - BUEsh
KW  - Business communication
KW  - Study and teaching
KW  - ENGGEN
KW  - October2017
KW  - Text book
N1  - Record machine-generated from publisher information; Includes bibliographical references and index; Machine generated contents note: ch. 1 Introduction: communication in organisations -- Learning objectives -- Introduction -- The importance of communication in organisations -- Communication is about empowerment -- Employer expectations -- Employer perceptions -- Studying business communication skills -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 2 Organisations: structure and culture -- Learning objectives -- Introduction -- Definition of an organisation -- Organisational structures -- Formal organisations -- Informal organisations -- Summary of organisational structures -- Organisational communication -- Organisational culture -- Advanced section -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 3 Communication as a process -- Learning objectives -- Introduction -- Defining communication -- Process of communication -- Purpose/goal of communication
N2  - Communication Skills for Business Professionals is a student-friendly introduction to the principles and practice of effective communication in the workplace. Engagingly written and full of real-life examples, it explains the key theories underpinning communication strategies and encourages students to consider how to apply them in a contemporary business environment
ER  -