TY - MANSCPT AU - Sarkis,Nadine Ramez AU - Attia,Samaa TI - The impact of emotional intelligence on customer satisfaction: The case of the banking sector in Egypt U1 - 650 22 PY - 2012/// KW - BUEsh KW - Business Administration KW - Projects KW - BUSADM KW - August2017 KW - SPRO N1 - A dissertation submitted in partial fulfillment of the requirements for the award of B.A. in business administration. ER -