TY - MANSCPT AU - Mahfouz,Michael Mourad AU - Othman,Ayman TI - Customer Satisfaction in construction: Investigating it's role towards improving productivity in Egyption construction companies U1 - 624 22 PY - 2011/// KW - BUEsh KW - Civil Engineering KW - Projects KW - ENGCIV KW - August2017 KW - SPRO N1 - A dissertation submitted to the faculty of engineering , The British University in egypt , in partial fulfillment of the requirements for the bachelor degree in civil engineering ER -