TY  - GEN
AU  - Chowdhury, Subir.            
TI  - The Ice Cream Maker: An Inspiring Tale about Making Quality the Key Ingredient in Everything You Do 
SN  - 0385514786
U1  - 658.562 
PY  - 2005///
CY  - New York
PB  - Currency/Doubleday
KW  - Total quality management
KW  - Total quality control
KW  - Management
KW  - Employee participation
KW  - Customer relations
UR  - http://www.loc.gov/catdir/enhancements/fy0625/2005049389-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy0625/2005049389-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy0625/2005049389-s.html
ER  -