TY - GEN AU - Johnston,Mark W. AU - Marshall,Greg W. TI - Relationship selling and sales management T2 - McGraw-Hill/Irwin series in marketing SN - 0072983175 U1 - 658.85 22 PY - 2005/// CY - New York PB - McGraw-Hill/Irwin KW - Selling KW - BUEsh KW - Relationship marketing KW - Customer relations KW - August2015 N1 - Glossary : p. 415-423; Includes Indexes; Distributer: Al-Ahram ER -