TY - BOOK AU - Sharma,N.P. TI - Quality management SN - 9789383318452 U1 - 658.4013 22 PY - 2016/// CY - New Delhi PB - Wisdom Press KW - BUEsh KW - Total quality management KW - NNUR KW - December2016 N1 - Index : p. 263-264; Bibliography : p. 261-262 ER -