TY - BOOK AU - Chapman,Ysanne AU - Davis,Jenny AU - Birks,Melanie TI - Professional and therapeutic communication SN - 9780195591064 U1 - 610.696 22 PY - 2015/// CY - Victoria PB - Oxford University Press KW - Communication in medicine KW - BUEsh KW - Medical personnel and patient KW - NNUR KW - December2016 N1 - Glossary : p. 320-325; Index : p. 326-332; Includes bibliographical references ER -