TY - BOOK AU - Futrell,Charles M. TI - Fundamentals of selling: customers for life through service SN - 9781259060557 U1 - 658.85 22 PY - 2014/// CY - New York PB - McGraw-Hill / Irwin KW - Selling KW - BUEsh KW - BUSADM KW - October2016 KW - February2019 KW - Reading book N1 - Index : p. 610-630 ; Glossary : p. 593-602 ; Bibliography : p. 603-607 ER -