TY  - BOOK
AU  - Page,Susan
TI  - The power of business process improvement: 10 simple steps to increase effectiveness, efficiency, and adaptability 
SN  - 9780814436615
U1  - 658.51 22
PY  - 2016///
CY  - New York
PB  - American Management Association
KW  - Workflow
KW  - Management
KW  - BUEsh
KW  - Organizational effectiveness
KW  - BUSADM
KW  - October2016
N1  - Earlier edition: 2010; Index : p. 361-370; Includes bibliographical references
ER  -