TY - BOOK AU - Phillips,Jack J. AU - Phillips,Patricia Pulliam TI - The consultant's scorecard: tracking ROI and bottom-line impact of consulting projects SN - 9780071742825 (alk. paper) U1 - 001 22 PY - 2011/// CY - New York, United States PB - McGraw-Hill KW - Consultants KW - Business consultants KW - BUSADM KW - November2014 KW - reading book N1 - Includes appendix; Index : p. 255-264; Bibliography : p. 253-254 ER -