TY  - BOOK
AU  - Damelio,Robert
TI  - The Basics of process mapping
SN  - 9781563273766 (pbk. : acidfree paper)
U1  - 658.54 22
PY  - 2011///
CY  - Boca Raton, United States, London, New York, United States
PB  - CRC Press
KW  - Work design
KW  - Flow charts
KW  - Organizational effectiveness
KW  - ENGARC
KW  - March2014
KW  - text book
N1  - Index : p. 169-173; Includes appendix; Includes bibliographical references
ER  -