TY  - BOOK
AU  - Kaplan,Robert S.
AU  - Norton,David P.
TI  - The Balanced Scorecard: Translating Strategy Into Action 
SN  - 0875846513 (alk. paper)
U1  - 658.4012 20
PY  - 1996///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - Strategic planning
KW  - Organizational effectiveness
KW  - Evaluation
KW  - Industrial productivity
KW  - Measurement
KW  - Bus
KW  - February2013
KW  - March2013
N1  - Includes index
ER  -