TY - BOOK AU - Hooley,Graham J. AU - Piercy,Nigel AU - Nicoulaud,Brigitte TI - Marketing strategy & competitive positioning SN - 9780273740933 U1 - 658.802 22 PY - 2012/// CY - New York PB - Pearson Financial Times / Prentice Hall KW - Target marketing KW - BUEsh KW - Marketing KW - Management KW - BUSADM KW - September2012 KW - October2016 N1 - Marketing strategy -- Market-led strategic management -- Strategic marketing planning -- Competitive market analysis -- The changing market environment -- Customer analysis -- Competitor analysis -- Understanding the organisational resource base -- Forecasting future demand and market requirements -- Identifying current and future competitive positions -- Segmentation and positioning principles -- Segmentation and positioning research -- Selecting market targets -- Competitive positioning strategies -- Creating sustainable competitive advantage -- Competing through the new marketing mix -- Competing through innovation -- Competing through superior service and customer relationships -- Implementing the strategy -- Strategic customer management -- Strategic alliances and networks -- Strategy implementation and internal marketing -- Corporate social responsibility -- Conclusions -- Twenty-first century marketing ER -