TY  - BOOK
AU  - Beardsley,Robert S.
AU  - Kimberlin,Carole L.
AU  - Tindall,William N.
TI  - Communication Skills in Pharmacy Practice: a Practical Guide for Students and Practitioners 
SN  - 9781608316021
U1  - 615.1 23
PY  - 2013///
CY  - Philadelphia, PA
PB  - Wolters Kluwer/Lippincott Williams & Wilkins
KW  - Communication in pharmacy
KW  - BUEsh
KW  - Pharmacist and patient
KW  - Communication
KW  - Pharmacists
KW  - Professional-Patient Relations
KW  - June2012
KW  - September2012
N1  - Includes bibliographical references and index; Patient-centered communication in pharmacy practice -- Principles and elements of interpersonal communication -- Nonverbal communication -- Barriers to communication -- Listening and empathic responding -- Assertiveness -- Interviewing and assessment -- Helping patients manage therapeutic regimens -- Medication safety and communication skills -- Strategies to meet specific needs -- Communicating with children about medicines -- Interprofessional collaboration and effective communication skills -- Electronic communication in health care -- Ethical behavior when communicating with patients
ER  -