TY  - BOOK
AU  - Dugdale, Keith
AU  - Lambert, David
TI  - Smarter Selling : : Next generation sales strategies to meet your buyer's needs, every time 
SN  - 9780273712466
U1  - 658.85 22
PY  - 2007///
CY  - Harlow : 
PB  - Financial Times Prentice Hall, 2007.
KW  - Selling
KW  - Customer relations
N1  - Includes index
ER  -