TY  - BOOK
AU  - Goldenberg,Barton J.
TI  - CRM Automation
SN  - 013008851X (pbk.)
AV  - HF5415.5 .G65 2002
U1  - 658.812 21
PY  - 2002///
CY  - Upper Saddle River, NJ
PB  - Prentice Hall PTR
KW  - Customer relations
KW  - Marketing
KW  - Data processing
N1  - Includes index
ER  -