TY - GEN AU - Churchill, Gilbert A. AU - Peter,J.Paul TI - Marketing: creating value for customers SN - 0256228779 U1 - 658.8 PY - 1998/// CY - Boston PB - Irwin/McGraw Hill KW - Marketing N1 - Includes bibliographical references (p. [587]-605) and indexes UR - http://www.loc.gov/catdir/description/mh023/97013807.html UR - http://www.loc.gov/catdir/toc/mh022/97013807.html ER -