TY  - GEN
AU  - Lakeh, R. R.
AU  - Mohanty, R. P.
TI  - Handbook of Total Quality Management
SN  - 8172248334
U1  - 658.4013 22 
PY  - 2004///
CY  - Mumbai
PB  - Jaico Publishing House
KW  - Quality control
N1  - Includes bibliographical references p.234-242
ER  -