TY - GEN AU - Robbins, Stephen P., AU - Hunsaker,Phillip L. TI - Training in interpersonal skills: TIPS for managing people at work SN - 0137129912 U1 - 658.302 PY - 2009/// CY - Upper Saddle River, N.J. PB - Pearson/Prentice Hall KW - Supervision of employees KW - Interpersonal communication N1 - Includes bibliographical references and index ER -