TY - GEN AU - Besterfield, Dale H. TI - Quality Control SN - 013191135X (pbk.) U1 - 658.562 22 PY - 2004/// CY - Englewood Cliffs, N.J. PB - Pearson Prentice Hall, 2004 KW - Quality control N1 - Includes bibliographical references and index ER -