TY - GEN AU - Thompson,Leigh L. TI - The mind and heart of the negotiator SN - 0131293753 (pbk. : alk. paper) U1 - 658.4052 22 PY - 2005/// CY - Upper Saddle River PB - Pearson/Prentice Hall KW - Negotiation in business KW - BUEsh KW - BUSADM KW - August2015 N1 - Include indexes ; Bibliography: p. 362-400 ER -