The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 9788132109785 (pbk. : alk. paper)
- 658.812 RAO 22
Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode | Item holds |
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Central Library First floor | Baccah | 658.812 RAO (Browse shelf(Opens below)) | 21758 | Available | 000039693 |
Total holds: 0
Bibliography : p. 161-162.
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