Service management : strategy and leadership in service business / Richard Normann.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 0471928852
- 9780471928850
- 658 22 NOR
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
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Central Library First floor | Donation-Gift | 658 NOR (Browse shelf(Opens below)) | Available | 000035577 |
Total holds: 0
Index : p. 181-185.
Bibliography : p. 177-179.
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