Service marketing / (Record no. 7068)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00808nac a22002291u 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090806t xxu||||| |||| 00| 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 95038909 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0673991458 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| Item number | RUS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Rust, Roland T. |
| 9 (RLIN) | 8369 |
| 245 10 - TITLE STATEMENT | |
| Title | Service marketing / |
| Statement of responsibility, etc | Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New York : |
| Name of publisher, distributor, etc | HarperCollins College Publishers,1996 |
| Date of publication, distribution, etc | c1996. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xx, 508 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 500 ## - GENERAL NOTE | |
| General note | distributer: Al-Ahram |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and index. |
| 511 ## - PARTICIPANT OR PERFORMER NOTE | |
| Participant or performer note | catalogued by: wessam |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services. |
| 9 (RLIN) | 8371 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 8370 |
| Topical term or geographic name as entry element | Service industries |
| General subdivision | Marketing |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Zahorik, Anthony J. |
| 9 (RLIN) | 8372 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Keiningham, Timothy L. |
| 9 (RLIN) | 8373 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item type | Book - Borrowing |
| Call number prefix | 658.8RUS |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | 2007-12-16 |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | 2008-01-24 |
| Withdrawn status | Item status | Source of classification or shelving scheme | Damaged status | Not for loan | Vendor | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last borrowed | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Central Library | Central Library | First floor | 07/12/2016 | Purchase | 9 | 6 | 658.8RUS | 000008262 | 11/06/2024 | 31/01/2017 | Book - Borrowing | |||||
| Central Library | Central Library | First floor | 16/12/2007 | Purchase | 658.8RUS | 000008985 | 11/06/2024 | NB - Book (Non borrowing) |