MARC details
| 000 -LEADER |
|---|
| fixed length control field |
00967cam a22002775a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
017515930 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20160829135816.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
150826s2016 gw a frb 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9783319199375 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
StDuBDS |
| Language of cataloging |
eng |
| Transcribing agency |
StDuBDS |
| Modifying agency |
EG-ScBUE |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
332.1068 |
| Edition number |
22 |
| Item number |
AUG |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Auge-Dickhut, Stefanie. |
| 9 (RLIN) |
40958 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Customer value generation in banking : |
| Remainder of title |
the Zurich model of customer-centricity / |
| Statement of responsibility, etc |
Stefanie Auge-Dickhut, Bernhard Koye, Axel Liebetrau. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Cham : |
| Name of publisher, distributor, etc |
Springer, |
| Date of publication, distribution, etc |
c.2016. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxii, 195 p. : |
| Other physical details |
ill. ; |
| Dimensions |
24 cm. |
| 490 0# - Series Statement |
|---|
| Series statement |
Management for professionals. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Banks and banking |
| General subdivision |
History |
| Chronological subdivision |
21st century. |
| Source of heading or term |
BUEsh |
| 9 (RLIN) |
40959 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Banks and banking |
| General subdivision |
Customer services. |
| Source of heading or term |
BUEsh |
| 9 (RLIN) |
40960 |
| 651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
|---|
| Source of heading or term |
BUEsh |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Resource For college |
BAEPS, Economics |
| Arrived date list |
August 2016 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Koye, Bernhard, |
| Dates associated with a name |
1968- |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Liebetrau, Axel, |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) |
|---|
| -- |
2016-08-29 |