Customer relationship management / (Record no. 20125)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00794cam a22002535a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 17777168 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20160110120705.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 130614s2013 enka frb 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0273774956 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780273774952 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Language of cataloging | eng |
| Transcribing agency | DLC |
| Modifying agency | EG-ScBUE |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | PEE |
| Edition number | 22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Peelen, Ed. |
| 9 (RLIN) | 38257 |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management / |
| Statement of responsibility, etc | Ed Peelen and Rob Beltman. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Harlow : |
| Name of publisher, distributor, etc | Pearson Education Limited, |
| Date of publication, distribution, etc | 2013. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xix, 413 p. : |
| Other physical details | ill. ; |
| Dimensions | 25 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Index : p. 405-413. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| General subdivision | Management. |
| Source of heading or term | BUEsh |
| 9 (RLIN) | 36922 |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Resource For college | BAEPS, Business Administration |
| Arrived date list | July2015 |
| -- | January2016 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Beltman, Rob. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Call number prefix | 658.812 PEE |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Koha collection | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Serial Enumeration / chronology | Total Checkouts | Total Renewals | Full call number | Barcode | Checked out | Date last seen | Date last borrowed | Cost, replacement price | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Alahram | Central Library | Central Library | First floor | 02/07/2015 | Purchase | 295.00 | 330 | 3 | 1 | 658.812 PEE | 000038808 | 13/04/2024 | 13/03/2024 | 13/03/2024 | 368.75 | Book - Borrowing | ||||
| Dewey Decimal Classification | Baccah | Central Library | Central Library | First floor | 22/07/2015 | Purchase | 600.00 | 21758 | 3 | 8 | 658.812 PEE | 000039626 | 11/06/2024 | 20/10/2018 | 750.00 | Book - Borrowing |