Service management : (Record no. 18023)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00852cam a22002653u 4500 |
| 001 - CONTROL NUMBER | |
| control field | 007106828 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20140302113238.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 900709t1991 xxka grb 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0471928852 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780471928850 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | Uk |
| Transcribing agency | Uk |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658 |
| Edition number | 22 |
| Item number | NOR |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Normann, Richard, |
| 9 (RLIN) | 35061 |
| Dates associated with a name | 1943- |
| 245 10 - TITLE STATEMENT | |
| Title | Service management : |
| Remainder of title | strategy and leadership in service business / |
| Statement of responsibility, etc | Richard Normann. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Chichester, United Kingdom : |
| Name of publisher, distributor, etc | John Wiley & Sons, |
| Date of publication, distribution, etc | c.1991. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xv, 185 p. : |
| Other physical details | ill. ; |
| Dimensions | 25 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Index : p. 181-185. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Bibliography : p. 177-179. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Service industries |
| General subdivision | Management |
| 9 (RLIN) | 35062 |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Resource For college | BAEPS, Business Administration |
| Arrived date list | February2014 |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Form subdivision | Reading book |
| -- | 34232 |
| 690 7# - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Management and Business Studies |
| Source of heading or term | blcoll |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Call number prefix | 658 NOR |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | 2014-02-04 |
| Withdrawn status | Item status | Source of classification or shelving scheme | Damaged status | Not for loan | Vendor | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Donation-Gift | Central Library | Central Library | First floor | 04/02/2014 | Donation | 658 NOR | 000035577 | 11/06/2024 | Book - Borrowing |